FAQ - frequently asked questions

e-domizil presents your property according to two models: the model "property advertisement" or the model "bookable online":

1. Bookable online
   With the model "bookable online", there are no fixed costs. We are that confident about our business concept that we do not charge any fees for preparing an internet presentation. No fixed costs - no risk! In the case of a successful booking, we keep a tour operator commission of 17.5% of the travel costs. This is a fair deal. Many services related to the booking are compensated with the tour operator commission. We also make sure that you receive your share of the travel costs one week before the guest’s arrival. Naturally, you may decide which price you find appropriate for your property; e-domizil gives you plenty of leeway to decide if, or rather how high the amount of the commission you will include in the rental price. ON the basis of your experience you will know best how much vacationers are willing to pay for your property.
2. Property advertisement
   The model "property advertisement" is available at an annual advertising fee of CHF 300.- (plus TVA). The property is then advertised on www-e-domizil.ch and on selected partner websites. As the landlord, you will manage the bookings, the encashment and the mailing of travel documents. As with the model “bookable online” you will set the prices and the availability yourself, through your personal online access.

If you want to advertise your vacation home with e-domizil, you must first register on our website as a landlord. Fill in our online form with all the property data and upload, if possible, high quality pictures of the property. You can then apply to have your property published online. We will edit the advertisement and then upload the property onto our network.

e-domizil does not obligate you to exclusive advertisement! You can also offer your rental property anywhere, any time, and continue to rent it to your regular guests. However, similar to tourist information offices, in order to avoid double booking it is necessary to contact us as quickly as possible about any rentals. This way, e-domizil makes it possible for you to increase the occupancy of your rental property without risk. And the best thing is: you can continue to personally use your rental property at any time.

We offer you an additional possibility to find individuals who are interested in your rental property and to maximise your bookings. Unlike most tourist information office catalogues, we don't limit description of your rental property to one picture and a few lines of text. With our service, you have the chance to describe your property as detailed as you want or as you feel is necessary. Moreover, with e-domizil there is no advertisement or printing deadlines. We make it possible for you to keep your presentation extremely up to date so that you can immediate draw attention to any changes, such as price alterations or the addition of a sauna.

Thanks to our intelligent and user-friendly input and maintenance module, you can add this information yourself when online. Please notice, however, that for legal reasons any new additions, except for changes in availability, which will be displayed immediately, have to be approved by the Webmaster prior to their appearance in the internet.

One particular advantage that has become apparent is the fact that your property is not only discovered on e-domizil by potential tenants because they are interested in a special region. Visitors to our internet site often discover a holiday residence by chance and the fall in love with it, although it may be located in a different region than the one originally preferred.

You are already aware of the advantages which the internet can provide you as a rental property manager. Nevertheless, perhaps you have also had the experience that despite the investment of a great deal of time, effort and possibly money in the design of your internet site, you have received little response or reaction. We can help to remove this discrepancy. We not only display your rental property in a high quality manner within an attractive environment, but also ensure that the attention of more and more individuals interested in holiday rentals is drawn to your residence.

Because we exclusively concentrate on the marketing of holiday residences in the internet and, furthermore, since we comprehensively advertise our selection, the interest in e-domizil is constantly increasing. You profit directly from this increase in interest since: the more potential tenants visit our site, the better your chance of renting your property. e-domizil is obviously concerned with keeping your information as current as possible; a service, which you will certainly agree is hardly taken for granted!

Furthermore, you have the possibility to personally make changes in your internet site. However, as previously mentioned, please take note that for legal reasons these changes must first be checked by the Webmaster prior to their appearance in the internet. In addition to the presentation of rental properties, we also offer a wide variety of interesting pieces of information about holiday residences for visitors to e-domizil's site. We are convinced that this division of tasks is advantageous for both parties. You take care of your home, and we find suitable tenants for you via the internet.

Of course, and as often and long as you desire. Provided, naturally, that you have not already rented your holiday residence for the dates you want to use it. In order to avoid a double booking, please update your vacancies online without delay.

Not much: The best way is to enter the information online. Therefore you have to click on "Landlord" on our navigation bar on our website. Afterwards you register at e-domizil as "New Landlord" and enter your data. If you click "New Property" you can fill in the details about your property in our online-form. If you have entered the adequate information and uploaded some picture files, the e-domizil team creates a high-quality and attractive Internet presence for free.

Consequently you as a property manager have the possibility to arrange and update your side yourself. Please note, that on legal grounds your inputs will only be displayed on the Internet after the release throug the webmaster.

We want to emphasise the best qualities of your rental property and impart as much information about your holiday residence as precisely as possible to potential tenants. Therefore, take advantage of the opportunity to describe the special qualities of your holiday residence in the intended text areas and to present it visually with several pictures. The more attractively and comprehensively you present your rental property, the better the chances to rent it.

The more detailed, exact and comprehensively the property is presented, the greater the chances of successfully renting. Above all, good pictures increase successful bookings. In order to create the best possible presentation for your rental property, you should provide us with more than the completed online questionnaire, which only includes the basic necessary information and two photos, one of the outside and one of the inside of the residence. You should also include the following additional information:

1. Additional attractive illustrations (pictures, photos, or slides) of your home or apartment (interior and exterior views)
2. a detailed description of your rental property in the open text field
3. a copy of the ground plan
4. a detailed description of the surroundings (area and region),
5. a description how to find the property and
6. a contact person on site

Definitely. Only a successful combination of striking pictures and informative text ensures the individual is interested in your property. Once you have taken the 30 minutes time to create this text, just inform us of any changes in the future. In this way you'll be able to avoid complaints and continually keep the presentation of your rental property up to date.

It is important to us that your property will be both quickly and accurately advertised. After receipt of your detailed property information, it usually takes a week until your rental offer is online.

The experienced managers and entrepreneurs that are behind the name e-domizil, are also active figures in public life. Therefore, newspapers, magazines and other media will be thoroughly informed about e-domizil's services. This will attract the attention of many interested potential tenants.

In the so-called "Object View" the potential tenant sees a listing of the features, availability, price and any discounts next to a photo and a short description of your residence.
The viewer can also find further interesting information about the area surrounding your holiday residence. You personally make the decision about how much information is to be found on your site. Furthermore, if an interested viewer likes your property, he can easily forward this information via e-mail to a friend or travel agent.
Since all information can be printed directly from the site, you'll now be able to avoid the costly printing and mailing expenses for individual brochures

Start by entering our internet address www.en.e-domizil.ch. To view your property advertisement, use the free text search and type your object number. Of course it is also interesting to try the other search possibilities. Like that you will see how easy it is for customers to find your property. The free text search is unfortunately only available on the German version of the website.

Many rental managers have already had the painful experience of advertising their rental property in the internet without attracting much attention. e-domizil makes certain that your rental property is discovered on the internet: Some tenants visit the e-domizil site because of the constant updated information about particular holiday regions and find your rental property almost coincidentally.

Others visit the e-domizil's site because of advertisements that they have seen in magazines and newspapers, or because the internet site was recommended to them by friends or acquaintances. Furthermore, our press and public relations department makes certain that e-domizil is talked about!

Obviously, e-domizil can be found on other sites in the internet: Not only as banner advertisements but also with all common search engines. Our technicians make certain that the entries are constantly updated.
br/> You see, we do everything to ensure that more and more potential tenants actually find and book your rental property!

e-domizil offers the potential tenant different search options in order to find the desired residence quickly.

1. Naturally, as is common, holiday-makers can search for a rental property according to a particularly desired region or place (if they know the name of the house or apartment they can also search in that manner).
2. However, they also have the option of searching for rental properties with quite particular features (for example a large living-room) or with special characteristics (like a calm location or a large garden).

Unfortunately, no! Otherwise we would need to constantly check every link in order to make certain that the reference is still current. As a result of the multitude of rental offers, we regret that this would entail high expenses.

The e-domizil service team is happy to personally answer any of your further questions. Our employees are on duty from monday to friday 09:00 until 18:00. Naturally, you can reach us via e-mail through vermieter@e-domizil.ch around the clock.

We will not only manage the booking procedures, but we will also take care of the tenants’ requests. Therefore, all you will need to do is to hand over the keys on the arrival date, and retrieve them on the departure date.

If you have uploaded your property advertisement under the model "property advertisement", you will receive requests by email, telephone and by fax. e-domizil will not provide any customer support for your customers.

Provided you have given us your e-mail address, you will receive a booking notice after every binding rental. This will inform you about the number of guests, the dates of the stay, and any possible special requests.
Moreover, if you have internet access at your disposal, then you can personally check the current booking situation at any time.

You will be immediately informed either via e-mail or fax of any possible cancellations. In particularly urgent cases we will contact you by telephone.

In the case of a cancellation of a binding booking, you will get a compensation of up to 70% of the rental price. The actual sum depends upon when the cancellation was made and the length of time prior to the agreed start date of the reservation. Assuming, naturally, that in the meantime you haven't found another tenant to occupy your property for this date.

In any case, e-domizil will make an effort to find a substitute tenant. Therefore, we take on a large part of your risk.

We handle the entire financial process for you. You don't need to worry about a thing. Promptly one week prior to the beginning of the holiday, we will transfer the rent to you.

If you have access to the internet, you can easily change any information about your property via the navigation points "Rental Property Manager" and "Property Management" on our web site. After you have registered yourself with your initials and password, our user-controlled input interface makes it especially easy for you to carry out any changes you may wish.
Furthermore, you can call, fax or e-mail our service team and inform them of any desired information updates you want to make.